Mumbai, April 10, KNT: HDFC Bank Ltd today conducted Secure Banking during Covid19 initiative. Through this initiative, the bank will educate general public including its customers on 3 emerging online, electronic, and digital banking frauds to make them Secure Bankers.
The initiative covers evolving bank frauds in view of EMI moratorium facility, modus operandi of new and emerging frauds – fraudsters calling customers to avail EMI Moratorium by sharing all their confidential banking details, including OTP.
It is important for general public including bank customers to note that HDFC Bank or any other bank will never ask for your OTP, Net Banking/Mobile Banking password, customer ID, UPI PIN etc for deferring your EMI payments. Please do not share any confidential details with anyone over phone, SMS, Email with anyone.
To spread awareness about Secure Banking during Covid19, channels such as SMS, ATM screens, mobile banking app, and the HDFC Bank website will be used.
“As a socially responsible corporate citizen, Secure Banking during Covid19 is a response to the new and emerging techniques used by fraudsters to dupe customers using EMI Moratorium as a bait,” says Sameer Ratolikar, Chief Information Security Officer, HDFC Bank.
“In these trying times, it is important for one and all to be informed about the evolving bank frauds. An alert and well-informed customer is less likely to inadvertently disclose personal banking details. Through this initiative, we hope to create greater awareness of safe banking practices among general public.” (KNT)
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